What was OMIs initial approach for implementing and deploying the criteria?
When OMI started our Baldrige journey in 1990, we commissioned six “Focus Teams” with multilevel membership, one team for each of the first six categories. The teams had between 7 and 10 members, and each initially was tasked with studying the criteria and making an assessment of processes or approaches relative to the criteria. This was the company’s first self-assessment in 1992. We worked to improve our approaches and made another self-assessment in 1994. Our first application to the national program was in 1997. We also applied in 1998, then again in 2000 when we received a site visit and, eventually, the award.
Related Questions
- Does NASDAQ have the authority to delist a company that otherwise meets the quantitative and qualitative criteria for initial or continued listing?
- What is the main driver for implementing the initial range of services - cost savings or telephone features?
- What is the criteria for initial certification?
