What warrants sustainable and permanent change?
We found that for change to be sustained and permanent, there must be an internal movement in individuals so that everyone holds within him/herself what they have learned: i.e., the new manner of working generated by the comprehensive development of, not only their intellectual capabilities, but also their generic potentialities, that is, the social- emotional control, and other capabilities that are not generally taken care of by traditional education. We had an experience where after about a year, over 800 people had incorporated the new manner of working. Then due to the outstanding results obtained, 80% of managers were promoted and transferred to other locations and they were replaced by new managers from other locations that had no knowledge of WES© and consequentially showed their resistance to change by wanting to work the way they already knew. After some efforts, their fellow workers convinced them of the advantages of what they had learned and enjoyed doing. It took a couple
