What voicemail/phone systems are available for small businesses?
There is a huge range of telephone and voicemail systems available, and a number of companies that can set these up for you. We recommend that you call several providers to discuss your needs and budget, and allow them to make a recommendation for you. Voice technology improves almost monthly, so it’s worth finding out how it can help make your business run more efficiently. NEOnet currently uses a Nortel CallPilot 150 phone system. The system allows you to set up extensions and mailboxes for individual employees. Clients call one main number and are prompted to select or enter an extension number to speak to a specific office employee. If the employee doesn’t answer, the caller is directed to the employee’s voicemail, or can choose to speak to someone at reception. This allows the person working in the front office to spend more time doing productive work and less time transferring calls or taking messages. Changing the systems settings is done in-house through a web browser (such as
