What types of warranty are provided?
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Manufacturers provide two types of warranty: • Early Life Failure (ELF) warranty • The ELF warranty covers mobile phones in the first few weeks of use. The period of the ELF warranty depends on the manufacturer. If the mobile phone fails during this time, this warranty provides for a replacement (new) phone. • Check the warranty documentation that came with your mobile phone to see if it is within the ELF warranty period. If you are eligible to make a claim, please contact the place of purchase immediately. • The manufacturers warranty • If your mobile phone is older than the ELF period, check the warranty documentation for information on the standard manufacturers warranty and for their recommended local service centres. Remember to take a copy of your Proof of Purchase/receipt of purchase to the service centre and remove your SIM card and/or accessories. What if my mobile phone is out of warranty? If your mobile phone is no longer under warranty and you are not covered by insurance y
