What types of services can an ombudsman provide?
Depending on the nature of your conflict, an ombudsman can, for instance: (a) help you to explore your options for action; (b) offer extensive information about United Nations policies, procedures and practices; (c) refer you to the appropriate offices or persons in the United Nations system; (d) provide coaching; (e) offer mediation or shuttle diplomacy; and (f) communicate with other offices about your request to convey your concerns or receive information.
