What types of ROI can I expect to receive from using Clarabridge?
Many users use Clarabridge to categorize, or “code,” their verbatims instead of performing this task manually. Clarabridge’s categorization is much faster than manual coding, and is also more accurate, repeatable, and flexible should a category need to be added or changed after the fact. Further, analyzing large volumes of text without Clarabridge typically requires actually reading all the text. This can take a very long time, and the true root cause of problems is not always readily apparent through reading. Clarabridge’s analysis and reporting capabilities are very fast and easy to use. Eliminating manual coding, and speeding up analysis and reporting generally leads to a very fast return on investment.
