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What types of reports does Executive Boutique provide?

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What types of reports does Executive Boutique provide?

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Executive Boutique’s Web-based software allows our clients to view metrics on every detail of your queues, such as: abandoned calls, completed calls, hold time, average call length, and agent productivity. You can also view graphs of call volume and call completion by day, weekday, or even hourly averages. We can also customize our reports based on the specific information you need.

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