What types of questions should I refer to the CIBC Business Contact Centre vs. my Relationship Manager?
• Your Relationship Manager is your primary contact for advice and solutions. He/she is your business partner, knowledgeable about a variety of issues that are directly related to the operation of a business such as financing, cash management, risk management etc. • The CIBC Business Contact Centre provides service and support for the majority of products you currently use. The Business Contact Centre will help you fulfill simple transactions, deal with problems you may encounter with your day to day banking activities and provide general banking information.