What types of questions should I direct to SOPHAS customer service staff?
SOPHAS staff is well qualified to assist with any questions regarding the following topics: • General questions regarding policies and procedures of the SOPHAS online application process • General questions regarding official transcripts and coursework verification. • General questions regarding letters of recommendation, as well as the SOPHAS online Reference portal. Please read all SOPHAS instructions and the entire FAQ list thoroughly before you contact the SOPHAS office. Many of your questions will be addressed on the web site. We strongly recommend that you E-mail your questions to SOPHASinfo@sophas.org if you do not find the answers or other information on the website, as E-mail is the most efficient way to communicate with SOPHAS. Please allow up to 3 business days to receive a reply to your inquiry. When contacting via E-mail, please provide your full name, SOPHAS ID number and your detailed question. If you are unable to find answers to your questions in the instructions or FA
