What types of questions should I direct to PTCAS customer service staff?
PTCAS staff is well qualified to assist with any questions regarding the following topics: General questions regarding policies and procedures of the PTCAS online application process General questions regarding official transcripts and coursework verification. Questions regarding PTCAS GPA calculations. General questions regarding references, as well as the PTCAS online Reference portal. PPlease read all PTCAS instructions and the entire FAQ list thoroughly before you contact the PTCAS office. Many of your questions will be addressed on the web site. We strongly recommend that you e-mail your questions to ptcasinfo@PTCAS.org if you do not find the answers or other information on the website, as e-mail is the most efficient way to communicate with PTCAS. Please allow up to 3 business days to receive a reply to your inquiry. When contacting via e-mail, please provide your full name, PTCAS ID number and your detailed question. If you are unable to find answers to your questions in the ins