What Types of Management Strategies Promote a Culture of Flexibility for Hourly Workers?
This issue brief describes management strategies for promoting a culture of workplace flexibility for hourly workers in a large U.S. retail store, referred to as CitiSales. The quotes in this brief have been taken from interviews with CitiSales regional vice presidents and district managers that were conducted as part of the study. The research question is: • What are strategies for promoting a culture of workplace flexibility for workers in hourly, retail jobs?