What types of failures/problems have been reported?
(Last updated: 01/30/2002) Back to top The following problems have been reported: Dirty/unrecognized disc errors (I had this) Overheating (but not ‘burning up’) System lockups Unopenable disc tray Unrecognized controller Video and/or sound glitches Sticking controller buttons Reduced controller sensitivity 10.3 What should I do if my Xbox acts up? (Last updated: 01/22/2002) Back to top First and foremost, follow the troubleshooting guide in the Xbox manual. If this doesn’t solve the problem, I recommend the following steps, in preference order: • Return the Xbox to the place of purchase and get a replacement, if the unit is still under the store’s guarantee policies or if you purchased an extended warranty. • Call Microsoft technical support, if the unit is still under the 90-day warranty. • If the unit is out of warranty by less than a month or two, call MS technical support and see if they’ll cut you a deal. • If the unit is way out of warranty, call MS technical support and ask how
