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What types of computer systems does Athabasca University support?

April 26, 2017athabasca Computer support SYSTEMS types

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What types of computer systems does Athabasca University support?

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Students are advised that IBM-compatiblePCs are the primary equipment supported by Athabasca University’s Computing Services (CS) Helpdesk. Only limited assistance for other hardware and software platforms is offered. The CS Helpdesk can assist students with: • using Netscape e-mail • using common software applications such as Word, Excel, Access, and Powerpoint • accessing and using course conferencing/discussion boards • accessing online electronic databases (e.g., AU Library search) • trouble shooting PC problems to determine whether the difficulty is with the AU site or with the student’s PC or Internet service provider (ISP).