What types of complaints can be brought before the LHC Ethics Committee?
Complains about the quality, design, or promised service on product produced by the log home manufacturer should be directed to the LHC Ethics Committee. Other complains that may be addressed are: • Misleading or false advertising • Non-response to problems with log home product, construction instructions, or supplied materials (under contract) • Code violations in materials supplied • Disputes about materials, services, or other details contained in written contracts, provided the parties have not retained legal counsel or entered into litigation. Q. What complaints cannot be addressed by the LHC Ethics Committee? The following are examples of complaints that cannot be addressed by the LHC Ethics Committee: • Complaints about the way your home is constructed unless you have contracted with the log home manufacturer for construction of the home. Generally, the home buyer contracts with a builder to construct a home. It is the home buyers responsibility to check the credentials, license
