What types of communication aids and services would a public accommodation be required to provide to persons with HIV/AIDS?
A public accommodation is required to provide auxiliary aids and services where necessary to ensure effective communication with individuals with disabilities, unless an undue burden (i.e., a significant difficulty or expense) or fundamental alteration would result. Thus, if a person with HIV or AIDS has an impairment — such as a vision, hearing, or speech impairment — that substantially limits his or her ability to communicate, the public accommodation must provide auxiliary aids or services that will ensure equal access to the goods, services, or facilities that the public accommodation offers. The impairment can be one that the person has had from birth, or one that has recently developed as a result of an AIDS-related complication. The type of auxiliary aid or service necessary to ensure effective communication will vary in accordance with the length and complexity of the communication involved. Some examples of auxiliary aids and services are — exchanging written notes, typing
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- What types of communication aids and services would a public accommodation be required to provide to persons with HIV/AIDS?