What types of common situations should be referred to TrustSolutions?
Some instances when TrustSolutions should be contacted are: when a person on Medicare is billed for covered services but Medicare has not been billed; when a provider is billing for services that have not been rendered; when someone other than the correct person on Medicare is using a Medicare card; and, if the services in question were not processed by TrustSolutions’ affiliated contractors, National Government Services, Wisconsin Physicians Service, and Palmetto GBA, since that situation would be out of TrustSolutions’ jurisdiction to investigate.
