What Type of Technology Infrastructure Does the Provider Have in Place?
It’s to your advantage to have a basic understanding of the technology platform because it serves as the foundation for HR delivery and administration. Infrastructure is the backbone of HR operations. The technology infrastructure encompasses everything necessary to host, manage, operate, and protect the security of the important and sensitive data and applications central to employees’ HR and benefits administration. It’s important to ensure the provider’s data center is staffed with highly qualified, experienced, and committed IT personnel. How Are Services Priced? Service levels, not pricing, should be a key factor when evaluating a provider, but in reality, pricing plays a large role in most decisions. Pricing, however, is often not fully understood by buyers. Find out whether or not there are hidden costs. It’s also important to get a clear idea of how pricing will change as your needs scale up or down over time. In this case, it would be important to understand whether or not you
