What type of support will be in place for First Nations schools who implement BCeSIS?
The first level of support which will be available to schools will be the First Nations BCeSIS Helpdesk. Initially Helpdesk services will be provided by iGroup, the BCeSIS Helpdesk for the Independent schools Association. This Helpdesk is well established and has been operating for over a year and half. Schools will also find support from the FNESC BCeSIS Coordinator. The long term plan is to develop a First Nations staffed Helpdesk but it will take some time to build capacity in this area.
