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What type of support is provided to SAP Customers building solutions using SAP JCo? Do SAP Customers need to purchase a support contract?

building contract customers jco provided purchase SAP solutions support type
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What type of support is provided to SAP Customers building solutions using SAP JCo? Do SAP Customers need to purchase a support contract?

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SAP Customers get full support and service from SAP. This support is provided via the SAP Service Marketplace.

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