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What type of support does TSI provide for N2O?

April 26, 2017N2O support TSI type

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What type of support does TSI provide for N2O?

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Treehouse Software maintains a 24-hour, 7-day support system. Technical personnel are on call around the clock to solve customer problems. Question: We are seeking a vendor that is dedicated to support of their product. Does TSI employ full-time developers to maintain and enhance N2O and make it possible for customers to speak directly with product developers to discuss problems and enhancements? Answer: Treehouse Software has considered N2O to be an important, strategic product since it was introduced in 1989. Any N2O customer or prospective customer wishing to speak to a developer needs only to call Treehouse Software. Often, the developers speak with current and potential customers to discuss the value and implementation of intended enhancements to evaluate how users would prefer these enhancements to be implemented.