What type of support does CompEraser provide to train me and my staff so that we can quickly get up and running and, if needed, answer any questions they may have?
The CompEraser system has been specifically designed so that it is easy to set-up, administer and use. First, upon placing your order you will receive our 100+ page Help Guide (along with the toolkits we had mentioned earlier) along with your private password and ID. You can always access this Help Guide on-line as well. Second, our risk management staff will contact you to walk you through the set-up of your system. We want to help you make CompEraser works for you, and that requires setting up the system to match your departmental, supervisor and location codes, plus other administrative features that are unique to CompEraser. We can also upload employee payroll information and past workes compensation claims as well. Third, we will the there every step of the way once you begin using CompEraser so that your staff uses it productively. Our staff can be contacted anytime to answer any questions. Finally, CompEraser has a wealth of drop down Help Guides addressing commonly asked questi
Related Questions
- What type of support does CompEraser provide to train me and my staff so that we can quickly get up and running and, if needed, answer any questions they may have?
- If a supplier has a part time or contracted ATS on staff, what type of special documentation would be needed in an audit to prove the credential?
- I emailed support with a question, but I never received an answer! Is the ClearStation support staff a bunch of slackers??
