What type of support does a franchisee receive?
• Two weeks of classroom and in-store training. • PACK & SEND offers complete training on all aspects of our business. When you finish our training course, you will be familiar with the freight industry, packaging techniques, our accounting system, franchising, our computer system and successful marketing techniques and strategies. Pre-Opening Support includes: • Assistance in the selection of premises. • Guidance in lease negotiation. • Providing an operator in the first week of opening for on-site training and assistance. Ongoing Support includes: • Monthly review and analysis of financial performance. • Regular store visits from Support Staff. • Telephone support. • 24 hour access to our award winning intranet support site – PACKNET. • Comprehensive Operations Manual accessible online. • Regular franchisee Seminars and Rallies held throughout the year. • Annual Franchisee Conference. • Pricing discounts that come from being part of a large organisation. • Research and Development •
