What type of statements (monthly, quarterly, semi-annual, annual) are provided to members with an FSA account?
A complete recap is provided with each Check or Direct Deposit confirmation issued to the participant. Also, each participant can access their password-protected account data real time through our toll-free TeleFLEX voice response system or our internet based FSA Information Center (www.Flores247.com). We will provide a 60 day “use it or lose it” statement to participants by mail or e-mail. Employers have password-protected real-time access to all participant information including balance reports through the website 24 hours a day/7days a week.
