What type of service will the COOP and Disaster Recovery contractor offer?
A – The COOP and Disaster Recovery contractor will offer activities associated with ensuring HHS OPDIVs and STAFFDIVs are able to restore critical business functions to specific performance targets within specified timeframes following a disruption. This includes: (1) the requirements development; (2) planning and analysis support required to understand a COOP/DR need and developing a plan to address that need; (3) implementation of that or any other COOP/DR plan approved by HHS; (4) performance monitoring of third parties in COOP/DR-related activities; and (5) general IT support and provision of hardware, software, training, and maintenance services associated with any COOP/DR need identified by an OPDIV or STAFFDIV.