What type of quality control processes does Goodwill have in place?
Goodwill’s Quality Management System is certified to ISO 9001:2000. The customer service processes and quality management systems in place meet the stringent business standards established by the International Organization for Standardization. Complete customer satisfaction is Goodwill’s goal. • What is Goodwill’s facility capacity? The Tremont facility is 40,000 square feet of conditioned production space, 35,000 square feet of high-clearance warehouse space, and an additional 30,000 square feet of space available for expansion. Multi-shift operations are available to meet customer needs. Goodwill has the capacity for ongoing, large-scale projects while still accommodating smaller, in-out type of projects. • What type of equipment does Goodwill have? The current facility has bagging, bundling, medium-speed shrink-wrapping and customer-specific die-cutting capabilities. Goodwill also has the ability to invest in specialized equipment or can operate customer-owned equipment, if preferre