What type of postage method do I use to send the shoes back and who bears the costs?
The customer will bear the postage costs when returning the shoes and we insists that you use EXPRESS MAIL or REGISTERED POST. This is to ensure the shoes do not get lost or stolen in the mail as the customer is responsible for the shoes until we receive it. Once we receive the shoes, we will send you an email confirmation that we have received the shoes. It is at this stage we become responsible for the shoes.
