What type of industry is suitable for the ROI assessment?
The Altitude ROI assessment can be applied to all types of industry and each customer will be individually evaluated. We apply the ROI methodology to justify the investment on the Altitude uCI contact center solution. The assessment can be done for the complete suite or for parts of the modular solution, such as outbound predictive dialer. The Altitude uCI ROI has been measured in Banking, Insurance, Telecommunications, Outsourcing, Collections, Health Care, and so on.
