What type of hardware and software is required to use Wisconsin e-file?
Adobe Acrobat Reader 9 is required to use Wisconsin e-file. You can download Adobe Reader 9 here for free. Download times will vary based on Internet connection speed. Adobe Reader 9 has certain system requirements – you can review them here. • I cannot download/install Adobe Reader 9.0. What can I do? First, check your system requirements to see if your computer is capable of supporting Adobe Reader 9.0. If your computer meets the system requirements, please call the Adobe customer service telephone number at 1-800-833-6687 between the hours of 8:00 a.m.-7:00 p.m., Monday-Friday. When calling this number, select the following options to obtain customer assistance: Select # 3: Downloading/Installing Adobe products. Select # 2: For Adobe Reader. NOTE: Adobe has assured us that Wisconsin customers will receive customer assistance free of charge. Please do not agree to pay for this service. You may also receive free assistance with downloads/installation from Adobe at www.adobe.com/go/sup