What type of email messages will I receive when I use the TXU Energy Recurring Payment Program?
You will first receive an enrollment confirmation message that states you have successfully enrolled in the TXU Energy Recurring Payment Program. You will have the option to receive email messages when your payment has processed successfully. You may modify this option at any time while in the program. You will receive an email message if your payment has failed and to contact your financial institution to resolve the matter. You should contact TXU Energy at 1-800-818-6132 immediately for additional information and to make alternative payment arrangements. You will also receive an email message if your enrollment has been cancelled.
