What type of documentation should be supplied in order to commence with the collection process?
In simple terms, the more information supplied to the collector, the more leverage there is to press for resolution to the delinquency. The collector is like an auto mechanic, the more information supplied about the problem, the chances increase for an easier fix. Helpful documentation examples include; statement of account, past invoices, signed contracts and credit applications. Also, notes that have been taken as evidence of effort put forth to collect internally.
