What type of data is being collected by the Computrace agent?
A. The Computrace agent has the ability to gather the following four categories of information, which are primarily data points to allow us to recover lost or stolen computers and to provide asset management of your computers: • Location: phone number, local IP address, routable IP address, MAC address, date, time. User: Electronic Serial Number (ESN), user name, computer name, e-mail address. • Hardware*: Basic system information: processor type, processor speed, hard disk size, hard disk space available, RAM size, computer make/model/serial number, number of CPUs, BIOS version (PC), BIOS date (PC), networking device description (PC). • Storage information: logical drive summary (drive name, type, file system, total size and available space), storage device (ATA, ATAPI/SCSI – e.g., hard drive, CD/DVD)(PC), floppy/removable drive, tape drive, RAM disk, network drive, other device, hard disk model, serial number, firmware revision (for SMART-enabled hard disks). Also, hard disk attribut
