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What type of customer support will be available and to what levels within the department? Will timekeepers be able to call directly to SCO or will they go through the Personnel Specialist?

April 26, 2017able customer Department directly levels personnel SCO support timekeepers type

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What type of customer support will be available and to what levels within the department? Will timekeepers be able to call directly to SCO or will they go through the Personnel Specialist?

1 Answer

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The plan is to develop an approach to assist users with questions regarding MyCalPAYS. This approach is not final at this time. However, we do not anticipate timekeepers calling SCO directly.