What type of customer support is available for the Viocen system?
Viocen customer care support program has been designed to minimize the impact of potential service issues that may arise during the life of the Viocen system. The customer care program is segmented into three distinct tiers of support to ensure prompt response to technical issues encountered by subscribers. This tiered strategy of support will address the infrequent problems that may arise during the normal operation of the system.
Related Questions
- What type of customer support will be available and to what levels within the department? Will timekeepers be able to call directly to SCO or will they go through the Personnel Specialist?
- What type of customer support is available for the Viocen system?
- What type of advantages could a forensic technician get from it?
