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What type of customer support is available for the DiversiLab Software?

April 26, 2017customer diversilab Software support type

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What type of customer support is available for the DiversiLab Software?

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Setup and training provided through DiversiLab customer support is included in the cost of the DiversiLab System. Further customer support for routine software questions is available through e-mail or phone from the DiversiLab customer support department. All routine support for the computer and instrumentation is included with the ongoing purchase of consumables. On-site support may incur an additional fee. Standard support is provided Mon. to Fri. 8:00 am to 6:00 pm eastern. Emergency support is always available.