What type of customer service is offered?
After submitting your reservation request, you will be provided with an e-mail address to use to make inquires about your request. Our qualified and friendly agents are available 24-hours a day, 7 days a week, 365 days a year (including holidays) to answer your questions. All you have to do is ask.
[back to top] After submitting your reservation request, you will be provided with an email address to use to make inquires about your request. Our qualified and friendly agents are available 24-hours a day, 7 days a week, 365 days a year (including holidays) to answer your questions. All you have to do is ask.
ProntoSSL is a reseller of both GeoTrust and RapidSSL products. Should you have any payment queries or problems with the order process then you can contact us via our website using the Contact Us form. GeoTrust and RapidSSL offer full telephone, email and web support to our FreeSSL, RapidSSL and Professional Level customers. Their support staff are highly experienced in supporting SSL and webservers and will be happy to help you with technical or sales inquiries from 1am to 9pm EST (6am to 2am BST).