What type of criticism has Frys Electronics gotten?”
11/26/09 10:37 AM I have been a customer of Fry’s Electronics and Outpost/Frys.com for over 11 years and will continue to be. Most of the problems I’ve read about and heard about with Fry’s is customers lack common sense and acceptance of responsibility in general. I’ve bought things that have broken or I’ve had to return things as well as dealt with a few people that should be working fast food instead of selling expensive electronics or appliances. That’s true anywhere you go. These are some tips I go by whenever I shop brick and mortar stores. 1) Read the fine print. If you don’t agree with it, don’t buy. (example, their Performance Guarantee on LCD’s. You have to have a certain number of pixels out before they consider it a warrantable defect. I disagree with that so, I don’t buy their warranty on LCD’s). 2) Keep your receipt at least for the exchange period (15/30 days) and if it’s a major purchase like a TV, DVD, Washer whateve
