What type of communication skills does a PACS administrator need?
In terms of communication, there are different levels. Certainly from a perspective of somebody who is out in the field and trying to understand the needs of a professional like a radiologists, you have to understand their perspective and their language. Sometimes they can’t explain what they are really complaining about, or how they want a problem solved. So, you have to be able to understand their language and be able to be an interpreter. You also have to listen very well. Listening and being able to interact are key aspects in problem solving—and you have to have a lot of patience. You also need to be able to predict what types of things the radiologists and others are looking for, and then be able to provide a more efficient platform for electronic imaging. A big part of your job as a PACS administrator is to be able to communicate, and to be able to interact. What steps could someone from either a clinical or technical background take to become a PACS administrator? Well certainl
