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What type of approval or denial does the provider receive?

Approval denial Provider type
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What type of approval or denial does the provider receive?

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Telephone requests receive an approval or denial at the time of the call. No written approval is provided for a PA requested by telephone. A PA number is given at the time of the call for the provider’s records. Providers are required to maintain this PA in the patient’s record and provide to MHD upon request. For PA requests submitted via fax or mail, a response will be faxed when possible or will otherwise be mailed.

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