What type of “after sale” support do you offer regarding the servicing of equipment and follow up training visits?
Genesis Biosystems has an excellent team of customer service and technical support personnel. If you have a problem with your microdermabrasion machine, please call our Technical Support at 888-577-PEEL (7335). You will be able to speak with one of our Technicians who can troubleshoot most of your technical issues without having to return your system to us for service. Genesis Biosystems also offers a Perpetual Warranty Program on every Derma GenesisĀ® microdermabrasion machine. (See our Perpetual Warranty Program for details.) By taking advantage of this unique program, you will not be charged for any repairs throughout the remaining life of your machine. We can also provide a loaner device within 24 hours if needed. Our goal is to ensure you never have downtime in your office.