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What turn-around time should be expected for search requests?

April 26, 2017requests search time turn-around

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What turn-around time should be expected for search requests?

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TSS maintains a published turn-around times for its various searches and has an 85% success rate at maintaining its published turn-around times. This success rate is excellent within the industry. TSS’s cut-off time for same day search acceptance is 11:00 a.m. CST. All business received after 11:00 a.m. is processed the next business day. Results are typically returned between 3:00 p.m. and 4:30 p.m., Monday through Friday. If any State Repository, or any other entity, elects to verify selected background information, actual turnaround times may increase from published times.