What troubleshooting tasks can/should be performed by a user and/or BIRN Rack Administrator before contacting the BIRN-CC for assistance?
• A BIRN Rack Administrator should try: • Running chksrb to verify that the SRB Master and at least one SRB Server are running on the rack • Verifying that the rack has network connectivity • Checking the SRB log files for any obvious error messages A user can try: • Verifying that they have network connectivity • Checking their connection parameters.
Related Questions
- What troubleshooting tasks can/should be performed by a user and/or BIRN Rack Administrator before contacting the BIRN-CC for assistance?
- Are there any routine tasks that an administrator must continuously (i.e. weekly, monthly) undertake in order to maintain the product?
- Are there any changes regarding the user set up for the systems administrator?
