What transactional behavior styles matter?
This is the study they say started the quest for Behavioral Leader Styles. The Buffalo Leaders is the autocratic one who Tells and Sells, and the result is a submissive group of employees. The Democratic style is to Share and Consult, and the result is the cohesive team, the flight of the Geese; it’s result is a cohesive group. The Laissez-faire style is to give no direction at all, and the result can be frustration, disorganization, and low quality. Lewin, Lippitt, & White AUTOCRATIC, DEMOCRATIC & LAISSEZ-FAIRE AUTOCRATIC (Directive): Centralize authority Dictate work methods Make unilateral decisions Limit employee participation DEMOCRATIC (Participative): Involves employees in decision making Delegates authority (now its called ’empowerment’) Encourages participation in deciding work methods and goals Uses feedback as opportunity to coach employees Participation sometimes results in higher satisfaction Greater decision acceptance sometimes COMES IN 2 VERSIONS: DEMOCRATIC-CONSULTATIV
