What training XE “training” will I receive to help me to telework?
A23. You will be briefed by IT and separately by HR; and you will be able to take up any issues that are of particular concern to you. Notes: Teleworkers may come from all levels and departments at COMPANY Some will be fully experienced to cope with all aspects of telework and others will have numerous questions. The training XE “training” will generally take the form of refreshers and short briefings that identify the issues following which individual teleworkers will be able to either refer to this manual or communicate with fellow-teleworkers or will contact the relevant COMPANY departments. The IT training XE “training” is designed as a briefing followed up with IT support and the IT Help-Line. All teleworkers are given an IT training session or briefing focused on the few differences between working at central-office and working at home. This training is accessible on the COMPANY WEB site and the help-lines are open and should be the first option if a problem arises. Consult this
