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What to do when I have trouble running GeneSpring through CFFT?

April 26, 2017cfft genespring running

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What to do when I have trouble running GeneSpring through CFFT?

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If you have just installed GeneSpring and can not run it through CFFT license server, please contact cfgenomics@unc.edu for assistance to make sure that GeneSpring has been installed correctly and you have set up the license key correctly. If you have been able to run GeneSpring before and currently get a message (with repeated tries) that a GeneSpring license if not available, please contact cfgenomics@unc.edu to make sure that the license server is running properly and we have not reached the limit of seats for our concurrent GeneSpring license.