What to do when boards refuse to accept “Residency Verification” form and say they need more proof?
A. Boards should not refuse to accept the “MACSIS Out-of-Service Area Residency Verification” form as a proof of residence for out-of-service area enrollments and should not request additional proof of residence if this form has been supplied. If a Board fails to follow proper procedures a provider may contact MACSIS Support.
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