What to do if Travelers Cheques are lost or stolen?
If Travelers Cheques are lost or stolen, the 24-hour customer service team must be informed immediately. Travelers are provided with the corresponding emergency numbers for the major travel destinations on the Travelers Cheque wallet when buying the Cheques. A search function for all available customer service numbers worldwide is available here. Serial numbers as well as date and proof of purchase are required. They should always be kept separate from the Travelers Cheques.