What time does books a million close in the US on the weekend?
By 1993 Books-A-Million operated 113 stores in cities and small towns across the southeastern Unites States. As the company grew, Anderson continued to expand the concept of a superstore. In addition to positioning itself as a bargain book outlet, Books-A-Million began developing the concept of book-store-as-entertainment. Events such as book signings and readings (especially by Southern authors) became regular features, along with book-buying clubs and special discount cards. The company also strove to develop its customer service: book searches, special orders, and free gift wrapping encouraged customer loyalty. In 1993 about ten Books-A-Million stores contained espresso bars, which contributed to the store’s image as a place to sit and enjoy books. Even the stores’ hours of operation, from 9 a.m. to 11 p.m., encouraged visiting the store and browsing. ‘It’s a very exciting place to be in our superstores,’ Anderson boasted to Forbes. Sources:
