What telephone/computer/cable television services are provided for students?
In residence hall rooms, each student is provided with telephone service, a high-speed connection to the campus network, and cable television service. Students provide their own telephones, computers, and televisions with coaxial cable for in-room access. 61 cable channels are provided free-of-charge. Telephone service includes a free on-campus phone line and a voice mailbox to receive messages. Access to off-campus calling (outside of the 617 Area Code) is through either a personal access code or calling card. This assures that students are billed only for the calls they make. Telephone information is mailed to new students in August. What help is available on campus for students using computers? There are online and printed user guides; instructor-led workshops; help desk consultants available in the Technology Center; and phone or email based Help Desk support (xHELP.) All of this support focuses on the Lasell “standard” software: Microsoft Office XP, Outlook Web Access (for e-mail)