What technology is used when controlling a remote computer?
NTRsupport allows remote access to computers using several technologies including ActiveX for Microsoft Internet Explorer. If a customer does not have Microsoft Internet Explorer, NTRsupport automatically prompts the customer to download a standalone program to establish the connection. The standalone program automatically deletes itself when the remote control session ends. A plug-in is also available for the Mozilla Firefox web browser. Chat conversations only require a modern web browser.