What technical support options are available?
We offer a range of options to resolve any DigiChat Support issues you may have as quickly and efficiently as possible. Technical assistance is available ONLY to those customers who have purchased the Annual Service Plan or have a Managed Chat Hosting Account in good standing. Unlimited technical support is available for those customers in good standing via our support chat rooms and telephone. Installation assistance and all software updates are available as well. Speak to a DigiChat sales representative for more information.
We offer a range of options to resolve any Hubz Support issues you may have as quickly and efficiently as possible. The purchase of an Annual Service Plan allows for unlimited technical support via e-mail and telephone, as well as installation assistance, and all software updates for one year. Telephone technical assistance is available only to those customers who have purchased the Annual Service Plan (ASP). Documentation is available on-line at http://www.hubz.com/hubz_documentation/. Or simply, click on the Chat Live button at http://www.hubz.com during regular business hours and receive immediate assistance via chat.
